Toll violators can get penalties waived under new program

SEATTLE — State transportation officials say first-time toll violators can now resolve their civil penalties by paying outstanding tolls without fees and penalties.

Motorists can contact the toll program, called Good To Go!, to request a waiver of fees and penalties for a number of reasons, including that they didn’t get a toll bill.

The Department of Transportation’s Patty Rubstello says the goal is to educate customers and focus on collecting the tolls.

She says about 300,000 customers have an unpaid civil penalty. The agency has a collection rate of about 98 percent, but is still owed $89.5 million in tolls, fees and penalties. Of that amount, about $10.8 million in tolls.

Motorists get a $40 notice of civil penalty if they don’t pay within 80 days of using a toll bridge.

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WSDOT online: wsdot.wa.gov/GoodToGo/faq—NOCPViolations.htm

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